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Apollo Motorhome Holidays / Hippie Campers is an Australian family-owned business specialising in the rental of quality leisure vehicles throughout Australia and New Zealand.
The company began operating in 1985 and since then has grown to become one of the largest and leading recreational vehicle operators in the Southern Hemisphere.
This growth has not been to the detriment of Apollo's renowned personalised service. Staff continue to offer friendly and efficient service to every client, and have helped tens of thousands of people enjoy the wonders of travel in Australia.
Hippie Branches
BRISBANE
| Branch Location | 698 Nudgee Road, Northgate QLD 4013 | | Transfers | No transfers available from this branch | | Distance from Airport | 5 kilometres / 3 miles | | Distance from the City | 14 kilometres / 8.5 miles | | Taxi Fare | Airport $15 AUD / City $15 AUD (Approximately) | | Branch Hours | Daily from 0800am to 1630pm
| | Pick-up Procedure | Please take a taxi to the Depot |
CAIRNS
| Branch Location | 51 McLeod Street, Cairns QLD 4870 | | Transfers | No transfers available from this branch | | Distance from Airport | 6 kilometres / 3.5 miles | | Distance from the City | 1 kilometre / 0.6 miles | | Taxi Fare | Airport $15 AUD / City $6 AUD (Approximately) | | Branch Hours | Daily from 0800am to 1630pm
| | Pick-up Procedure | Please take a taxi to the Depot |
SYDNEY
| Branch Location | 1356 Botany Road, Botany NSW 2019 | | Transfers | No transfers available from this branch | | Distance from Airport | Domestic: 4 km / 2.5 miles
International: 7 km / 4.5 miles | | Distance from the City | 20 kilometres / 12.5 miles | | Taxi Fare | Airport $15 AUD / City $35 AUD (Approximately) | | Branch Hours | Daily from 0800am to 1630pm | | Pick-up Procedure | Please take a taxi to the Depot |
Hippie Camper AU Rental Terms for travel between 01-Apr-2009 and 31-Mar-2010Summary of Rental Conditions
This document contains a brief summary of our rental conditions. The full details of our rental contract do apply. Rates are in Australian dollars.
Inclusive Rates
Drivers 21-75 years - Add AU$20 per day
The maximum amount payable per rental segment for an Inclusive Rate is AU$1000 - i.e. 50 days rental
Drivers 18-20 years - Add AU$30 per day
The maximum amount payable per rental segment for an Inclusive Rate is AU$1,500 - i.e. 50 days rental
The Inclusive Rate includes: VIP Cover, Unlimited Kilometres, 10% GST, 3% Government Stamp Duty/Taxes/Admin Fee, Linen and Bedding Kits, Kitchen Kit, Extra Driver fees, LP Gas Refill Fee, Hippie Camper Welcome Pack, Pre-Hire Cleaning Fees, Vehicle Consultation Fee, 24hr Roadside Assistance, Camp Chairs and Table, Maps and Camp Ground Guides.
The Inclusive Rate does not include the one way rental fee (if applicable).
Rental Charges
Rentals are charged per calendar day.
Branches
Hippie Camper has branches in Brisbane, Cairns, Melbourne and Sydney. Budget model is not available in Melbourne. All branches will be closed Christmas Day, New Years Day and Good Friday. Branches are open seven days a week, 8am to 4:30pm.
Transfer
Vehicles must be collected and returned to our branches (not airports). Transfers to and from the Hippie Camper branch are not included in the rental price. It is the renter’s responsibility to get to and from the branch.
Taxes
Our rates include 10% GST.
A charge of 3% of the total cost will be levied to cover state government taxes, duties and associated costs.
Credit Cards
We only accept Visa, MasterCard, American Express and Diners Club. Visa and Mastercard will incur an additional 2% surcharge on any transaction. American Express and Diners Club will incur an additional 4.5% surcharge on any transaction.
Exchange Rate / Currency Variations
All credit card transactions are conducted in Australian dollars. Due to exchange rate fluctuations there could be some varianc in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 15 working days depending on the renter’s Financial Institution.
Rental Duration
The minimum rental for all vehicles is 10 days.
One Way Rentals
A one way rental fee of AU$200 is charged for rentals less than 21 days.
Driver’s Licence and Minimum Age
A current and full motor vehicle driver’s licence is required. If the driver’s licence is not in the English language then an international driver’s licence is also required. An accredited English translation will be accepted in lieu of an international driving permit. The driver’s licence must be valid for the whole length of the rental. The original driver’s licence must be shown at time of pick-up when the driver is present.
The minimum age to drive the vehicle is 18 years and the maximum age is 75 years.
Kitchen and Personal Kits
Each vehicle is supplied with complimentary living equipment (such as bedding, cooking equipment, eating utensils, bath and tea towels.)
Maps and Campground Guides
Each vehicle is supplied with a complimentary Road Atlas as well as campground guides.
Vehicle Consultation
On pick up of the vehicle our staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.
Hippie Welcome Pack
Each vehicle is supplied with a complimentary Hippie Pack for the first night. The pack contains, matches, mini shampoo and conditioner, dish washing liquid, sponge, soap, salt and pepper, coffee, tea and sugar satchels.
Camp Chairs
AU$15 each per rental
Camp Table
AU$20 per rental
GPS
AU$10 per day up to a maximum of AU$90 per hire
Heater/Fan
AU$15 per rental
Satellite Phone
AU$20 per day plus call charges
Baby / Booster Seats
Cannot be fitted in the Hippie Camper
First Aid Kits
A First Aid kit is supplied in every vehicle. If the seal is broken or the kit is not returned the kit becomes the property of the renter and a AU$50 fee is charged when the vehicle is returned.
L.P. Gas Refill Service Fee
The gas canister is supplied full. A service fee of AU$20 is payable on pick up of the vehicle. The gas canister can be returned empty to Hippie Camper at the completion of the rental.
Travel Restrictions
The Hippie Camper can only be driven on sealed/bitumen roads or well maintained access roads less than 500 metres long to recognised campgrounds. The Hippie Camper is not allowed to travel in Tasmania, Northern Territory or Western
Australia unless written permission has been granted. Hippie Camper reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions.
Change of Drop Off Destination
If the renter wishes to change the drop off destination after the rental has commenced, they first must obtain authorisation from Hippie Camper Head Office. Subject to the change being approved, an additional charge of AU$500 will apply.
Rental Extension
If the customer wishes to extend the rental whilst on hire, they must first obtain authorisation from Hippie Camper Reservations. This is subject to availability. The extra cost of an extended rental must be paid by credit card over the telephone or at Hippie Camper Branch immediately on confirmation of the rental extension. The additional days will be at the Gross
Rate available at the time of the extension.
Failure to obtain authorisation will result in the renter being charged double the daily gross rental rate.
Repairs
Although we run late model vehicles, it may happen that small repairs are required. Repairs up to AU$100 may be affected without authorisation and will be reimbursed unless the damage is caused by the renter. For amounts over AU$100, Hippie Camper will need to be informed in advance. All vehicles are enrolled in the Australian Automobile Association and 24hr emergency roadside assistance is available.
Traffic Infringements
We reserve the right to charge the renter for any speeding or parking fines, traffic infringements or road toll fines. An additional administration fee of AU$75 per fine will apply to cover the costs of processing.
Change Of Vehicle
Should the vehicle booked be unavailable through unforeseen circumstances, we reserve the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.
Vehicle Category
Vehicles cannot be requested by make or model, only by vehicle category.
Voluntary Downgrade
Should the renter decide to take a lesser vehicle than booked within 14 days of pick up or during the rental then they will not be entitled to any refund.
Limit of Liability
In the event of no alternative vehicle being available to the renter our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.
Important
We reserve the right to refuse any rental at our discretion.
Animals
No animals are permitted in our vehicles, excluding guide dogs.
Cancellation Fees
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
If cancelled 28 days prior to pick up - AU$250
If cancelled 10 to 27 days prior to pick up - 20% of Rental (minimum AU$250)
If cancelled less than 10 days prior to pick up - 50% of Rental
If cancelled on the day of pick up or no show - 100% of Rental
There is no refund for late pick up or early return of vehicle.
Booking Amendments
A AU$35 fee will apply to amend a standard or flex booking. If a change to a flex booking is made then the booking will be calculated by using either the original flex rate or the flex rate that is valid at the time of the booking change, depending on whichever rate is higher. There are no exceptions to this rule. The following situations are classified as booking alterations: Change of date for vehicle pick-up or drop-off, Change of location (depot) for vehicle pick-up or drop-off, Change of vehicle category, Customer name change. If you decide to extend your rental duration (changing the drop-off date) by 2 days the same flex rate is used that applied on the day when you made your original booking. If you extend by 3 days or more, the booking change rule applies as outlined above. If an amendment is made to the rental dates within 14 days of collection, no refund will be made if the length of hire is shortened (that is; the rental will be charged at the number of days originally booked). A relocation fee may apply if the collection or return location is amended within 14 days of vehicle pick up or if notification occurs during the hire. Apollo will not accept any cancellations of Standard Rate Bookings that are then re-booked using Flex Rates and vice versa.
Travel Insurance
We strongly recommend that renters ensure they take out the highest level of Travel Insurance.
PROTECTION PACKAGE
Personal Injury
The Vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and Hippie Camper strongly recommends that all passengers take out their own Personal Injury Travel Insurance.
If the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving.
Property Damage
The Vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental.
The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Hippie Camper, not at the completion of the rental Period.
Drivers 21 to 75 years
| | Cost Per Day | Bond | Liability | | Standard Liability | Included | AU$2,500 | AU$2,500 | Liability Reduction
Option 1 | AU$12
(max charge AU$600
i.e. 50 day rentals) | AU$1200 | AU$1200 | Liability Reduction
Option 2 | AU$20
(max charge AU$1,000 i.e.
50 day rentals) | AU$100 | AU$100 |
Drivers 18 to 20 years
| | Cost Per Day | Bond | Liability | | Standard Liability | Included | AU$3500 | AU$3500 | Liability Reduction
Option 1 | AU$22
(max charge AU$1100
i.e. 50 day rentals) | AU$1200 | AU$1200 | Liability Reduction
Option 2 | AU$30
(max charge AU$1500 i.e.
50 day rentals) | AU$250 | AU$250 |
Bond
For security purposes, only a credit card can be used to provide a Bond. The amount of the Bond will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.
The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. However, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra costs will be charged.
Full Responsibility
At all times the renter is responsible for:
• Damage caused where the terms of Rental Contract have been breached.
• Damage caused by negligence.
• Damage caused to the Vehicle in any way by part or total water submersion or salt
water.
• Damaged caused as a result of a Single Vehicle Accident (an accident not involving
another vehicle) between the hours of 6pm to 6am.
• Damage caused to the Vehicle by the renter’s willful conduct.
• Damage caused to the Vehicle when using the Vehicle in contravention of any legislation
or regulation controlling vehicular traffic.
• Damage or loss caused to any personal belongings.
• Damage to the awning, overhead or underbody of the Vehicle.
Rates/Terms/Conditions
Are subject to change without notice.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Hippie Camper AU InsurancePROTECTION PACKAGE
Personal Injury
The Vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and Hippie Camper strongly recommends that all passengers take out their own Personal Injury Travel Insurance. If the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving.
Travel Insurance
We strongly recommend that renters ensure they take out the highest level of Travel Insurance.
Property Damage
The Vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Hippie Camper, not at the completion of the rental Period.
Drivers 21 to 75 years
| | Cost Per Day | Bond | Liability | | Standard Liability | Included | AU$2,500 | AU$2,500 | Liability Reduction
Option 1 | AU$12
(max charge AU$600
i.e. 50 day rentals) | AU$1200 | AU$1200 | Liability Reduction
Option 2 | AU$20
(max charge AU$1,000 i.e.
50 day rentals) | AU$100 | AU$100 |
Drivers 18 to 20 years
| | Cost Per Day | Bond | Liability | | Standard Liability | Included | AU$3500 | AU$3500 | Liability Reduction
Option 1 | AU$22
(max charge AU$1100
i.e. 50 day rentals) | AU$1200 | AU$1200 | Liability Reduction
Option 2 | AU$30
(max charge AU$1500 i.e.
50 day rentals) | AU$250 | AU$250 |
Bond
For security purposes, only a credit card can be used to provide a Bond. The amount of the Bond will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.
The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. However, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra costs will be charged.
Full Responsibility
At all times the renter is responsible for:
• Damage caused where the terms of Rental Contract have been breached.
• Damage caused by negligence.
• Damage caused to the Vehicle in any way by part or total water submersion or salt
water.
• Damaged caused as a result of a Single Vehicle Accident (an accident not involving
another vehicle) between the hours of 6pm to 6am.
• Damage caused to the Vehicle by the renter’s willful conduct.
• Damage caused to the Vehicle when using the Vehicle in contravention of any legislation
or regulation controlling vehicular traffic.
• Damage or loss caused to any personal belongings.
• Damage to the awning, overhead or underbody of the Vehicle.
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